We will be closed from Monday 23 December 2024 – and re-opening on 6 January 2025.

Referrals to Eden will still be reviewed over the close down period, please send via Online Form or   edenprivate.admissions@aurorahealth.com.au

Patient Feedback

We welcome your feedback and suggestions on how we can improve our service.

Emergencies

If you are an emergency situation, or you need immediate attention, press your call button.

Mental Health Inpatient Survey

At the end of your inpatient hospital admission, before leaving hospital you will be asked to complete our mental health inpatient survey. By completing this short, 5 minute survey your feedback will allow us to better understand the care you received, and help us to improve the care and services we provide.

START MENTAL HEALTH INPATIENT SURVEY

In-hospital feedback

If you are currently a patient in hospital with a complaint or a concern, we encourage you to discuss this with your Nurse or Unit Manager, so we can immediately address the issue.

For all other in-hospital feedback, please complete the short online survey below. Your feedback will remain anonymous unless you choose to include your contact details.

IN HOSPITAL FEEDBACK SURVEY

General Feedback

For general feedback and enquiries, please Contact Us using the enquiry form provided.